Privacy Policy

Effective Date: 04/09/2025

 

Introduction

Sustainability Consulting Partners Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It applies to:

  • Job candidates and applicants.
  • Our employees, contractors, and consultants.
  • Representatives of our clients and suppliers.
  • Users of our websites and online services.

 

Information We Collect

We may collect personal information such as:

  • Contact details: name, postal address, email address, phone number.
  • Employment and education history: CVs, resumes, qualifications, skills, work experience.
  • Identification and right-to-work documents: passports, visas, licences.
  • Financial details: bank account, superannuation, tax file number (where required for payroll).
  • Sensitive information (with your consent): health information, criminal record checks, diversity information, union membership (where relevant).
  • Other details: information you provide through interviews, surveys, online forms, or in communications with us.

 

We may also collect emergency contact details and information you provide about other individuals.

 

Information Collected Automatically

When you visit our websites, we may collect information automatically, such as:

  • IP address and device identifiers.
  • Browser type, operating system, and language preferences.
  • Dates, times, and referring URLs of website visits.
  • Clickstream data (pages visited, links clicked).

We use cookies and similar technologies to:

  • Enable website functionality.
  • Customise your user experience.
  • Analyse website traffic and usage trends.


Your browser may allow you to disable or manage cookies. Please note, some site features may not work properly if you disable cookies.


We may also use third-party analytics tools (e.g. Google Analytics) that collect information directly from your browser. These providers have their own privacy policies.

 

Other Information We Collect and Use

We may use collected information to:

  • Customise your experience on our website.
  • Deliver content and job alerts tailored to your interests.
  • Manage website functionality and improve our services.
  • Conduct analytics and reporting.

 

Disclosure of Personal Information

We may disclose your personal information to:

  • Clients seeking candidates for roles.
  • Referees and background checking providers.
  • Payroll, superannuation, and other service providers.
  • Government agencies (e.g. ATO, immigration authorities) as required by law.
  • IT and cloud providers who support our operations.
  • Related companies and trusted third parties who assist in recruitment and placement.

We only disclose sensitive information with your explicit consent, or where authorised or required by law.

 

Legal Basis for Handling Personal Information

Under the Privacy Act, we collect, use, and disclose your personal information when it is reasonably necessary for:

  • Performing our recruitment services.
  • Meeting our legal and regulatory obligations.
  • Managing our business operations.
  • With your consent, sending you marketing materials or job alerts (you may opt out at any time).

 

Sources of Personal Information

We may collect information directly from you or from:

  • Job applications and CVs submitted online or in person.
  • Job boards, LinkedIn, and other publicly available sources.
  • Referees, background checking providers, or educational institutions.
  • Our clients, where relevant to a placement or engagement.

 

Retention of Personal Information

We will keep your personal information only for as long as necessary to fulfil the purposes it was collected, or as required by law.


Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections if the information is inaccurate, out of date, or incomplete.

To make a request, contact us (see section 13). We may need to verify your identity before granting access or making corrections.

 

Cross-Border Disclosure

Some of our clients, related companies, or service providers may be located outside Australia.

Before we disclose your personal information overseas, we will take reasonable steps to ensure the recipient is subject to privacy protections substantially similar to those in Australia, or we will obtain your consent as required by APP 8.

 

Protecting Personal Information

We maintain administrative, technical, and physical safeguards to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

 

Links to Third-Party Websites

Our website may contain links to third-party websites or services. These sites are not controlled by us, and we are not responsible for their privacy practices. We recommend you review their privacy policies.

 

Complaints and Contact Us

If you have concerns about how we have handled your personal information, please contact our Privacy Officer:

 

Privacy Officer

Sustain Recruit

8/45 Clarence Street, Sydney, NSW, 2000 Email: hello@sustainrecruit.com

Phone: 02 8274 4600

 

We will investigate and respond to your complaint.

 

If you are not satisfied with our response, you may contact the:

Office of the Australian Information Commissioner (OAIC)

 

Updates to This Policy

We may update this Privacy Policy to reflect changes in law or business practices. Updates will be published on our website with the effective date shown at the top.